It goes without saying that 2020 was a turbulent year. Following the outbreak of COVID-19, and the restrictions put in place by governments to stop it spreading, almost all the plans carefully laid out by businesses up and down the country went out the window. Growth plans were halted. Personal projects had to be put to one side. We all had to adapt and make the best of a very difficult situation. The virus had a big impact, and not just economically. It has had real repercussions for individuals and for society.