Are you our next leader? We have a personality-driven, measured and knowledgeable approach to client services and we're looking for someone to inspire and get-hands on with several top-tier accounts in our corporate team, offering experience and strategic guidance to the wider client services and service area teams. 

Client responsibilities:

  • Lead the service area teams to deliver client quotas to a high quality and on time  

  • Have a proven track record of corporate client successes. Ideal sectors include professional services, education and utilities.  

  • Identify and take opportunities to create best-in-class client work and campaigns  

  • Working closely with industry insight to help inform new strategies and the continuous improvement of existing strategies 

  • Adhere to strict quality assurance processes, showing low-to-no mistakes across all client planning and deliverables 

  • Show have you’ve been able to build strong relationships with clients, enabling to negotiate and discuss serious matters with a deeper level of trust and understanding 

  • Be a stickler for time and budgets, showcasing how you’ve been able to balance client budgets, direct costs and team costs to manage profitable accounts 

  • Be involved with key new business activities, helping to grow our client base 

  • Continually develop and standardise systems and best practices – both human and technological – for content strategy, creation, distribution, and maintenance 

Internal responsibilities:

  • Be a leader in the business, helping inspire and make an impact on those around you. This includes: 

  • Driving forward our culture by using and implementing our values 

  • Be an advocate of the tree brand, ensuring that our own tone of voice, assets, and presentations are all refined and in-line with our brand 

  • Be a fantastic communicator 

  • You are a planner with the ability to manage through multiple tasks 

  • Resilient and happy to use feedback to improve 

  • Focus the teams – not only yours – to work smarter and on budget. The commercial approach to the team must include: 

  • Staff are clear on client quotas and work they are expected to deliver 

  • Direct costs are kept to a minimum  

  • Seek efficiencies and opportunities to improve time and cash expenditure across all accounts – from internal to freelancers 

  • Monitor time so we don’t over service clients 

  • Support the directors in forecasting and reporting – using data and analytics to help drive this through   

About us:

  • Leading content agency for the social era 

  • Growing progressive brands  

  • Specialising in strategy, creation and activation  

  • Creating technology at the intersection between platform and people 

  • An accelerator for personal and professional progression   

  • One of the most awarded independent agencies of the last two years 

  • The Drum Top 100 Independent Agency

If this sounds like you, please email your CV to, alongside an outline of why you’d be perfect for the role and your favourite GIF.